Return Policy
Your complete satisfaction is our number one priority. If an item you ordered from us does not meet your expectations, simply return it by mail within 15 days of receiving it. Refunds will not be issued on returns received after 15 days from the purchase date.
We will refund your credit card for the original purchase price or exchange the item for you.
Exchange Policy:
If you need to exchange a product, please return it to the address below within 15 days of purchase.
Include a note with your exchange describing what you would like to exchange, your reason, your name and the email address you submitted with your order and we will reship your exchange to you.
To Return Merchandise:
Please place the item(s) and original paperwork securely in a package and mail to:
Oola Cosmetics
130 Sunrise Ave.
Toronto, ON M4A 1B3
Canada
Call: 416 671-7966